You are here: Home >Archive for February, 2011

CCNA Training – Your Business and Cloud Telephony

Telephony is changing day by day and if you are looking for all the latest news in business phone systems then ‘Cloud Telephony’ is the “new” and the “happening” channel these days. You are running a business of your own and you want to have innovative phone solutions so that you can eliminate the complexities, responsibilities and costs of using a traditional phone system; then ‘Cloud Telephony’ is just the perfect option for your business; of any size.

In simple terms ‘Cloud Telephony’ delivers telephone applications to your phone any time, any place; where ever you are. It’s easy, it’s quick, it’s affordable and it offers more flexibility than any other traditional phone system.

Features:

  • Tracks and gives you all the details about your calls- Call tracking
  • You can easily set up a call centre with agents using phones anywhere; work from home- Virtual call Centre
  • Route calls based on the caller’s location to your nearest store- Store Locator
  • You can design and use Inter Active Voice Response (IVR) phone system- Hosted IVR
  • Automate outbound calls by simply uploading a list and recording your message- Voice broadcast
  • Notification systems & group communication
  • Mobile applications with voice integration
  • VoiceXML

Cloud Telephony for Business:

Here are some examples which will help you to understand how businesses use the ‘Cloud Telephony’ based phone systems and applications.

Routing Inbound Phone Calls

Using Cloud Telephony now with just one phone number your customers can easily call and check the status of their order using IVR with an option to speak to agent (home) using virtual call centre application.

Analyzing Call Tracking Data

With Cloudy Telephony, using an option of ‘customize’ you can now greet your calling customer and route each caller; if you want to view and know how many calls you have received from a TV commercial ad or a newspaper ad etc.

Broadcasting Interactive Outbound Calls

With Cloud Telephony, using an option ‘talk to live agent to reschedule’ you can now easily call to confirm and ask your customer the scheduled delivery time for any item; for example bed, TV or an oven etc.

Integrating With Databases

With Cloud Telephony, you can now automatically call all your customers after online transaction completion to thank them, you can even have survey questions and by using telephony API you can post back the survey results to your CRM.

Tags: , , , , ,

  • Digg
  • Del.icio.us
  • StumbleUpon
  • Reddit
  • Twitter
  • RSS

Top Desirable Features on Handheld Digital Menus

It seems that for quite some time now restaurants have been playing catch-up to the digital era. While many have already implemented touch screen monitors and software for their workers – so that food and orders can be better expedited to and from the kitchen, and so that payment can be more easily tendered – seemingly, paper menus are the last item yet to be upgraded at most restaurants. However, with the newer handheld digital menus that are coming out, mostly seen in the form of feature laden iPad touch screen tablet computers, some features that are being offered on these electronic menus are easily top choices for picky consumers who demand the very best in food service.

Imbedded Popular Social Media Channels

One of the most common apps that patrons will find – and enjoy using – on these innovative handheld digital menus are imbedded social media feeds. People love using social media sites. When they can tell their friends about how enjoyable their experience was at a particular restaurant, it serves to better promote the establishment and attract or retain new customers; who may not have known about the place otherwise.

Streaming News Feeds & Headlines

Reading the paper over breakfast or lunch is so common that many popular breakfast and lunch restaurants offer free newspapers to accommodate their guests. However, much like paper menus are outdated, so are newspapers. Instead, with handheld digital menus, streaming news feeds are an easily added feature. They also can provide much more news than a static newspaper can, and are easily a top amenity for patrons.

Request Table Service Feature

Nobody wants to have to track down their server when they need a glass refilled, or want to order another menu item. This is why the leading handheld digital menu software offers a simple “call the server” button. Patrons can merely touch the screen, and the server is alerted that their table is in need of attention.

Tender Payment (POS) Option

Waiting for the bill can be frustrating; particularly if you are dining at a place that is very popular and crowded. But with handheld digital menus that have incorporated POS systems in them, customers can tender payment securely via the digital menu, as opposed to waiting for the bill to be taken care of by the server. Similarly, they can also use the included and handy tip calculator to more easily figure out the amount of gratuity to offer for service.

Tags: , , , , , , , , , , ,

  • Digg
  • Del.icio.us
  • StumbleUpon
  • Reddit
  • Twitter
  • RSS

Delete Duplicate Files Using A Duplicate File Cleaner

File duplicate the problem almost all computer users face. However, most people do not realize the extent to which these files affect their systems. Duplicated files can take a large amount of storage space on your hard drive and can result in decreased performance of the operating system and various other problems.

Why You Need to Choose A Duplicate File Cleaner?

When you have duplicate files on your hard drive, they can become damaged. This can happen for several reasons. The most common infections from viruses or malicious software downloaded from the internet. While fixing the individual files from the infection and corruption is relatively easy, it depends on the number of corrupted files and to what extent they were damaged.

How Can I Delete Duplicate Files?

If you want to try and remove duplicates manually, then follow the option with caution;

Click on the ‘Start’ and select ‘Search’
Type the file you want to find
Scanning results for duplicate
Delete duplicates, leaving the original file
Repeat for every single file

Although this method is not the most efficient way to find duplicates, this is one way to eliminate clutter on your C: drive. However, using this method you avoid the registry and program files. As I discussed above, the registry is an integral database of settings and options which, if damaged, can have disastrous consequences. However,

Duplicate File Cleaner What is Good?

All duplicate file cleaner should include some basic functions such as the standard scanning utility that will remove duplicates from your document. However, this is where a lot of cleaning files that stop. They will only search for documents and folders with a simple missing integral programs such as the registry and program files.

Tags: , , , , , , , , , , , , ,

  • Digg
  • Del.icio.us
  • StumbleUpon
  • Reddit
  • Twitter
  • RSS

Dnsapi Dll Error Fix

DNSapi.dll error occurred when installing new applications, the start or shut down Windows, or may arise during the installation of new Windows operating system.

The main reason is that Windows registry is damaged, virus infection or hardware failure / other software.

Run Windows in Safe Mode:

When an error occurs you can not run the normal Windows that’s why for troubleshooting this error you need to start Windows in Safe Mode.

Run Antivirus Scan:

Dnsapi problems can occur due to a virus on your system that have damaged this file. To fix this problem, clean system with an antivirus program.

Restore the system to its original state:

If you suspect that the error caused by changes in the configuration of any application the best thing to do is to restore Windows to its original state. Here are the steps.

1. Click on the Start menu.
2. Go to All Programs.
3. Click on Accessories.
4. Go to System Tools.
5. Click the System Restore icon.
6. You are done.

Clean Windows Registry:

Registry Dnsapi.dll known sources of error. If you do not have a registry cleaner on your system then your registry is not secure and there is a higher risk that you may loose data anytime. Download a reliable registry cleaner and optimizer PC from the Internet and try to repair damaged / file Dnsapi.

Tags: , , , , , , , , , , , , ,

  • Digg
  • Del.icio.us
  • StumbleUpon
  • Reddit
  • Twitter
  • RSS